The COVID-19 Virtual Ward (CVW) allows for the onboarding and monitoring of patients who are unable to self-report their symptoms or who don’t have access to digital device. 

These patients can be contacted by their care team, via telephone and asked to report their symptoms. These can then be entered into the Clinical CVW platform by the care team. 

Patients who are ONLY contactable via telephone will have a telephone symbol in the left-hand column of their details. Allowing entire COVID-19 populations to remain managed via the Clinical CVW platform. 

To Monitor a patient via telephone, during the add a new patient process, select : 

Monitor a patient by receiving their observations and symptoms by telephone (COVID-19 only).