When you register a patient, they will receive an activation email from my mhealth. There is a link in the email to activate their account.
We encourage you to recommend your patients activate their account within 48 hours. There is no time limit on this email, but it is an effective call to action that has been shown to increase activation rates!
The patient clicks the link and is asked to set a password. Their email address and this password will be how they log on to the app each time they use it.
On the first time using the app, the users will be presented with a short introductory video, providing an overview of the app.
Users will then be asked to complete a series of validated assessments to ensure that the app is tailored for them. These include:
- The Duke Activity Status Index (DASI)
- The Hospital Anxiety and Depression Scale (HADS)
- Alcohol Audit
- Nutritional Screening
They will also be asked to set their goals.
Once they have completed these tasks they will be ready to use the app day to day.