If you have a question about any of our courses or need support with a particular feature in one of your apps, or if you’re a customer experiencing technical issues, we’re here to help you.
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Frequently Asked Questions
I've bought a license, how do I give it to my patients?
To add a patient, you’ll need the patient’s name, date of birth, NHS number, email address and the app you wish for them to have access to. Read our patient Onboarding lesson for more details.
I can't log-in to a my mhealth app, what do I do?
Do you make apps for any other long-term conditions?
We support COPD, asthma, diabetes and nine forms of heart disease, and more recently COVID-19. We plan to add more long-term conditions to our platform based on demand so if you have a particular need please get in touch.
Can I get access to a demo version of one of the apps?
Yes, absolutely. We can arrange a demo of any of our apps for you and your team or give you a username and password to access a demo version of our app for training purposes. Please contact Customer Services for more details.